FAQ

Frequently Asked Questions

Direct answers about how OLS Consulting approaches platform strategy, cognitive debt, executive advisory, and technical transformation work.

How do you approach "Platform Strategy" differently than traditional consultancies?

I don't run workshops or hand over slide decks. Every engagement starts with the Enterprise Platform Blueprint: a diagnostic that maps your actual technical liabilities, not a generic maturity model. I've scaled a platform to 12,000+ users across 700+ agencies, so I'm not theorizing about friction at scale. I've lived inside it.

What does an engagement look like?

My engagements begin with a technical diagnostic of your current stack, followed by a phased execution plan. I do not "manage" teams; I instrument them with the guardrails, workflows, and standards required to scale.

Do you work with non-technical stakeholders?

Yes. Most of my engagements report to a CEO, CIO, or PE operating partner, not just an engineering lead. I translate technical liabilities into what it costs, what it risks, and what it takes to fix, not an abstract severity score.

Do you work with Private Equity portfolios?

Yes. I provide rapid technical due diligence, post-acquisition platform rationalization, and fractional leadership - exactly the kind of work that protected margins and accelerated delivery in my prior roles.

What is "Cognitive Debt" and how do you fix it?

Cognitive debt is the accumulated cost of undocumented decisions and system complexity. I remediate it the same way across every engagement: a documented Remediation Roadmap that replaces guesswork with a quarter-by-quarter plan.

What is your hands-on experience at enterprise scale?

As former EVP of DevOps Platforms at WPP, I led platform transformations across 700+ agencies and 12,000+ users, with positive outcomes in SaaS optimization, process automation, and cross-agency ecosystem rollouts.